Privacy policy

Last updated on 19 March 2025

Jorix (‘we,’ ‘us,’ or ‘our’) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared by Jorix. This Privacy Policy applies to our website and its subdomains (collectively, our ‘Service’) and to our Jorix application. By using or accessing our Service, you signify that you have read and understand this Privacy Policy and our Terms of Service and consent to our collection, storage, use, and sharing of your personal information as described.

Definitions and Key Terms:

  • Cookie: A small piece of data generated by a website and stored by your web browser. It is used to identify your browser, create analytics, and store information about you, such as your language preference or login information.
  • Company: When the ‘Company,’ ‘we,’ ‘us,’ or ‘our’ is referenced in this Policy, it refers to Jorix, located in the U.K., which is responsible for your information under this Privacy Policy.
  • Country: The location of Jorix or Jorix's owners/founders, in this case the U.K..
  • Customer: Refers to the company, organisation or individual that signs up to use the Jorix service to manage relationships with your customers or service users.
  • Device: any internet-connected device, such as a phone, tablet, computer or other device that can be used to visit Jorix and use the Services. IP Address: every device connected to the internet is assigned a number called an Internet Protocol address (IP). These numbers are usually assigned in geographic blocks.
  • Personnel: refers to the individuals employed by Jorix or under contract to provide a service on behalf of either party.
  • Personal Information: any information that directly, indirectly, or in combination with other information – including a personal identification number – allows for the identification or identifiability of a natural person.
  • Service: refers to the service provided by Jorix as described in the relevant terms and conditions (if any) and on this platform.
  • Third-party service: refers to advertisers, contest sponsors, advertising and marketing partners, and others who may provide our content or whose products or services we believe may interest you.
  • Website: The Jorix website, accessible from this URL: http://www.jorix.uk
  • You: An individual or entity registered with Jorix to use the Services.

What information do we collect? We collect information from you when you visit our site, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. This information may include:

  • Name/User name
  • Phone number
  • Email address
  • Postal address
  • Billing address

How do we use the information we collect? The information we collect from you may be used in one of the following ways:

  • To personalise your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • To process transactions.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails.

When does Jorix use End User Data from third parties?

Jorix collects End User Information needed to provide Jorix's services to our customers. End Users may voluntarily provide us with information they have made public on social media sites. If you provide us with such information, we may collect publicly available information from the social media sites you have indicated. You can control how much of your information is made publicly available on social media sites by visiting those sites and adjusting your privacy settings.


When does Jorix obtain customer information from third parties? Sometimes we receive information from third parties when you contact us. For example, if you provide us with your email address to express an interest in becoming a customer of Jorix, we receive information from a third party that provides automated fraud detection services to Jorix. We also may collect information that is publicly available on social media sites. You can control the amount of information you post on social media sites by visiting those sites and adjusting your privacy settings.


Do we share aggregated information with third parties? We may share aggregated information, both personal and non-personal, with third parties, such as advertisers, contest sponsors, promotional and marketing partners, and others who may provide our content or whose products or services may be of interest to you. We may also share it with our current and prospective subsidiaries and business partners, and if we are involved in a merger, asset sale, or other corporate reorganisation, we may also share or transfer your personal and non-personal information to our successors.


We may employ trusted third parties to perform functions and provide services to us, such as hosting and maintaining our servers and our Site, data management and storage, email management, marketing data storage, credit card processing, customer service and fulfilling orders for products and services that you purchase through the Site. We are likely to share your personal information and possibly some non-personal information with these third parties so that they can provide these services to us and to you.


We may share some of our log file information, including IP addresses, with third parties for analysis, such as web analytics partners, application developers, and advertising networks. If your IP address is shared, it may be used to estimate general location and other technical data, such as connection speed, whether you visited the site from a shared location, and the type of device you used to visit the site. They may summarise information about our ads and what you see on the site, and then provide audits, research and reports for us and our advertisers.


We may also disclose personal and non-personal information about you to government or law enforcement authorities or private persons if we believe, in our discretion, that it is necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of any third party, the safety of the public or any person, to prevent or stop illegal, prevent or stop illegal, unethical or legally actionable activities, or to otherwise comply with applicable court orders, laws, rules and regulations.


Where and When Is Customer and End User Information Collected? Jorix collects personal information that you provide to us. We may also receive personal information about you from third parties as described above.


How do we use your email address? By providing your email address on this site, you are giving us permission to send you emails. You may unsubscribe from these email lists at any time by clicking on the unsubscribe link or other unsubscribe option in the applicable email. We only send email to individuals who have given us permission to contact them, either directly or through a third party. We do not send unsolicited commercial email, because, like you, we hate spam. By submitting your email address, you are also giving us permission to use your email address for customer-centric targeting on sites like Facebook, where we show tailored advertising to specific individuals who have agreed to receive communications from us. Email addresses provided only on the order page are used only to send you information and updates about your order. However, if you have provided us with the same email address in another way, we may use it for any of the purposes listed in this policy. Please note: if at any time you wish to stop receiving future emails, detailed unsubscribe instructions can be found at the bottom of each email.


How long we keep your information We only keep your information for as long as necessary to provide Jorix to you and to fulfill the purposes outlined in this policy. This includes for any persons with whom we share your information to provide services on our behalf. When we no longer need your information, and are not legally required to retain it, we will delete it from our systems or anonymise it so that we cannot identify you.


How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never stored. However, we cannot guarantee the absolute security of any information you transmit to Jorix, nor can we guarantee that your information may not be accessed, disclosed, altered or destroyed by breach of any of our physical, technical or managerial safeguards, as a result of any failure of the Service.


Can my information be transferred to other countries? Jorix is based in the U.K.. Information collected through our website, through direct interactions with you or through the use of our auxiliary services may from time to time be transferred to our offices or staff or to third parties around the world and may be accessed and hosted anywhere in the world, including in countries where the use and transfer of such information is not regulated by law. To the extent permitted by applicable law, you voluntarily consent to the cross-border transfer and hosting of such data by using any of the means specified above.


Is the information collected through the Jorix service secure? We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard the security of your information, prevent unauthorised access, maintain data security, and properly use your information. However, neither humans nor security systems, including encryption systems, are infallible. Furthermore, humans can commit intentional crimes, make mistakes or fail to follow guidelines. Therefore, while we use reasonable efforts to safeguard your personal information, we cannot guarantee absolute security. If applicable law imposes a mandatory obligation on us to protect your personal information, you agree that intentional wrongdoing is the measure of compliance with that obligation.


Can I update or correct my information? The rights you have to request updates or corrections to the information Jorix collects depend upon your relationship with Jorix. Employees may update or correct their information in accordance with our internal company policies. Customers have the right to limit certain uses and disclosures of personally identifiable information. You may contact us to (1) update or correct your personal information, (2) change your preferences regarding communications and other information you receive from us, or (3) delete the personal information stored about you in our systems (subject to the following paragraph) by cancelling your account. Such updates, corrections, changes and deletions will not affect any other information we maintain or information we have disclosed to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your profile or making corrections. You are responsible for keeping your unique password and account information confidential at all times.


Sale of the business. We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Jorix or any of its group companies (as defined herein), or the portion of Jorix or any of its affiliated companies to which the service relates, or in the event we cease operations or enter bankruptcy, reorganisation or similar proceedings, provided that the third party agrees to comply with the terms of this Privacy Policy.

Affiliates We may share information (including personal information) about you with our affiliates. For the purposes of this Privacy Policy, the term ‘affiliated companies’ refers to any natural or legal person that directly or indirectly controls, is controlled by, or is under common control with Jorix, whether through ownership or otherwise. Any information about you that we provide to our group companies will be treated by those group companies in accordance with the terms of this Privacy Policy.

Governing Law. This Privacy Policy shall be governed by and construed in accordance with the laws of the U.K., without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the courts in for any action or proceeding arising out of or relating to this Privacy Policy, except for those individuals who may have the right to assert claims under the Privacy Shield or the Swiss-US Framework.

This Agreement and your use of the Site shall be governed by and construed in accordance with the laws of the U.K., without giving effect to its conflict of laws principles. Your use of the Site may also be subject to other local, state, national, or international laws.


By using Jorix or contacting us directly, you consent to this Privacy Policy. If you do not agree with this Privacy Policy, you should not use our website or engage in our services. Continued use of the website, direct interaction with us, or after we post any changes to this Privacy Policy that do not materially impact the use or disclosure of your personal information, will mean you consent to those changes.


Your Consent We've updated our Privacy Policy to be more transparent about what information is collected when you visit our website and how it is used. By using our website, registering an account, or making a purchase, you agree to our Privacy Policy and consent to its terms.


Links to Other Websites This Privacy Policy only applies to the Services. The Services may contain links to other websites that are not operated or controlled by Jorix. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy no longer applies. Your browsing and interaction on any other website, including websites linked from our Platform, is subject to that website's rules and policies.

Advertising This website may contain third-party advertisements and links to third-party websites. Jorix does not guarantee the accuracy or appropriateness of any information contained in these advertisements or websites, and assumes no responsibility or liability for the conduct or content of these advertisements and websites and the offerings of the third parties.


Advertising cookies: These cookies collect information about your online activities over time across the website and other online services in order to make online advertising more relevant and effective for you. This is known as interest-based advertising. They also perform functions like preventing the same ad from continuously reappearing and ensuring that ads are properly displayed for advertisers.

Children's Privacy We collect information from children under the age of 13 only to improve our services. If you are under 13 years of age, you may use our website only with the involvement of a parent or guardian.


Changes to our Privacy Policy We may change our Service and our policies, and it may be necessary to make changes to this Privacy Policy to accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (e.g., through our Service) prior to making any changes to this Privacy Policy and provide you with an opportunity to review it before it takes effect. Your continued use of the Service after any such changes will constitute your acceptance of the revised Privacy Policy. If you do not agree to this or any revised Privacy Policy, you may delete your account.


Third-Party Services We may display, include or make available third-party content (including data, information, applications and other product services) or provide links to third-party websites or services (‘Third-Party Services’).


You understand and agree that Jorix is not responsible for any third-party services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Jorix does not assume and will not have any liability or responsibility to you or any other person or entity for any third-party services. The Third Party Services and links thereto are provided solely as a convenience to you and are used by you entirely at your own risk and subject to any terms and conditions of the third parties concerned.

Opting out

There are ways to opt out of receiving targeted advertising from third parties: Network Advertising Initiative – Please go to http://www.networkadvertising.org/choices

EDAA – For more information, please visit http://www.youronlinechoices.eu

For more information about cookies, please visit: https://ico.org.uk/for-the-public/online/cookies/ and https://www.google.co.in/intl/en/policies/technologies/cookies/


Contact information:

Email: info@jorix.uk

Or reach out to us through our contact form.

Company information:

Company Name: Arentsen DGTL

Company number: 91554241

Address: Van Houtstraat 8, Duiven, Gelderland, 6921BG, Netherlands

Email: info@jorix.uk

Tel.: +44 07349604762

Customer Service: Our customer service is available from 9:00 to 17:00 (Monday to Friday).